接待
　　　　　　　　　　　　

　　作为公司的秘书，你是否总会有一些接待的工作要去做呢？

　　对待来访的客人，提供的服务应使他们感到宾至如归(feel at home),语言也要体贴，处处显示出您的热情周到：

　　客人到了，询问旅途情况：
Mr. Taylor, it's indeed a pleasure to make your acquaintance. Welcome to our company.
　　TAYLOR先生，与您相识真是荣幸，欢迎来我公司。
Did you have a good trip？
　　旅途还顺利吧？
I hope you'll have a pleasant stay here.
　　希望你此逗留期间愉快。
I hope you've enjoyed your stay in Hangzhou.
　　但愿你在杭州这段时间过得开心。
We'll do our best to make your stay here a pleasant one .
　　我们将尽力使你在此逗留期间舒心。
You must be very tired after such a long journey.
　　经过这么长时间的旅行，你肯定很累。

　　既然客人劳累就赶紧安排他去宾馆吧：
We had reserved one single room with a private bath for you.
　　我们已为你订了一个带浴室的单人间。
Your room is 1108. We'll take the elevator up.
　　你的房间号码是1108，我们乘电梯上去。
You will find Room 201 at the end of the corridor.
　　你走到走廊尽头就能看到201房间。
This way, please.
　　请这边走。
Come with me please!
　　请跟我来。